Trying to Connect to Cisco Container Platform 3.1.0 Lab with VPN information received in email. I do have internet access. Lab Network Address: devnetsandbox-us-sjc.cisco.com:20121. When using AnyConnect to login, I get below message 'Connection attempt has timed out. Please verify Internet connectivity.' Ping test fails. Ping 128.107.93.228. Some clients received a “connection attempt has timed out” error when attempting to connect to Cisco VPN. Incident Description and Resolution IS&T teams have investigated the issue and found that most issues seem to self resolve.

Note In the examples, the connection type for Android and iOS VPN profile is Cisco AnyConnect, and the one for Windows 10 is Automatic. Also, the VPN profile is linked to the SCEP profile. For more information about how to create an Extensible Authentication Protocol (EAP) configuration XML for the VPN profile, see EAP configuration. Hi, Its been a while since I first wrote the article. I’m currently using Windows 10 Pro, 64-bit on a Microsoft Surface Pro 3. The version of the Cisco AnyConnect Secure Mobility Client is 3.1.12020. Feb 18, 2020 12. Problem: You receive an “Unable to Proceed, Cannot Connect to the VPN Service” message. The VPN service for AnyConnect is not running. Solution: Determine if another application conflicted with the service by going to the Windows Administration Tools then make sure that the Cisco AnyConnect VPN Agent is not running. If it is running.

Topics Map > Networking > Virtual Private Networking (VPN)

After connecting to the VPN client, Internet connectivity stops working (including network shared drives). The network connection may show up as 'Local Connection Only.'

These steps are adapted from: http://msdynamicstips.com/2011/06/27/vpn-connection-disconnects-internet-connection/.
On Windows 7:
1. Click on the Start button.
2. In the search box, type ncpa.cpl. Press Enter.
3. The Network Connections window should open. Right click on the Cisco AnyConnect Secure Mobility Client Connection. Click on Properties
4. Select the Networking tab.
5. Select Internet Protocol Version 4 (TCP/IPv4) from 'This connection uses the following items.'
6. Click on Properties. Click on Advanced. Make sure there is nothing listed under Default gateway using the Remove button to remove any that are there.
7. Close the Network Connections window. Attempt to connect to the VPN and then the Internet.
Windows 8, 8.1, 10:
Instead of using the Start button, begin with the Search tool. The rest of the Windows 7 steps will work for Windows 8.

Anyconnect Connection Attempt Timed Out

A customer did submit this tidbit:

My computer had a software named Connectify which is used for creating ad-hoc. And in the adapter settings there was an option regarding connectify. I disabled it and everything worked fine.

Technology Services note: Any software that allows you to share your computer's network connection with others will interfere with the VPN. Uninstall or disable the software, reboot your computer, and try the VPN again.

AnyConnect VPN Client Troubleshooting Guide - Cisco