Microsoft Teams and Cisco Webex: Building Bridges
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The app will launch automatically. Open your Applications folder and double-click the icon to start using the app. To open the app. The Webex Teams icon on your desktop. When you’re finished installing, drag and drop the app icon into your Dock for easy access. Now that you've installed Cisco Webex Teams, it's time to set up the app. This short video will show you how to customize your settings and preferences to ge. All Messaging Apps. Build, test, and deploy your software faster with the Jenkins. Get instant updates on any web feed with the RSS bot for Webex. Enhance employee experience with EdCast for Webex, bringing AI. Financial services professionals: Schedule. Bring meetings to the way you work, not the other way around.We recently announced a whole new level of collaboration, bringing meetings and team collaboration together on a single platform. Now, everyone who uses Webex Meetings also has access to Cisco Webex Teams (formerly Cisco Spark), helping everyone collaborate, even after the meeting ends.
To serve business needs, enterprises often end up installing custom software or using multiple tools to fulfil requirements.
Many tools offer freedom to avail distinct features, but accessing those features from different resources can be a daunting task.
That’s where interoperability makes sense.
When two or more applications interoperate, they offer users to have access to all features.
The co-existence of two tools not only provides an extensive list of functionalities but also makes the workplace productivity, and the business process twice as efficient.
Messaging interoperability: Microsoft Teams and Cisco Webex
The number of messaging users is rapidly growing.
From around 1.6 billion users in 2014 to 3.8 billion users in 2018, the growth of messaging provides an insight into the need and challenges on interoperability between messaging and collaboration tools.
To meet the distinct demands of the company, more and more enterprises are seeking means to bridge the features of multiple tools in one system.
While many applications can be bridged together, this article mainly addresses the interoperability of Microsoft Teams and Cisco Webex.
Here, we will highlight the best medium of connecting these two tools, and making the most of it.
Why Microsoft and Cisco is a great combination
Here’s why Microsoft Teams and Cisco Webex make for a perfect interoperability combination:
- With Microsoft Teams, the users can avail Microsoft Licenses, Skype for Business features, and integrate natively with Office 365 features
- Given Cisco’s legacy, users get access to hardware like Cisco Webex boards, VoIP handsets, and telepresence solutions
- Microsoft Teams and Cisco Webex interoperability is the optimum solution for company acquisitions and mergers where one company’s resources are on Microsoft Teams, and the other one uses Cisco Webex.
- Where Cisco Webex offers core hardware, Microsoft allows integration with leading third-party tools like Adobe Creative Cloud, Trello, Slack, Outlook, Survey Monkey, Wrike, Jira, Folly, and many more
Microsoft Teams and Cisco Webex interoperability options
1 – Cisco Webex and Microsoft Teams Office 365 integration
Recently, Cisco announced the compatibility of Webex with Office 365. With such an alliance, the users can easily access OneDrive, SharePoint, and even G-Suite applications within the Webex app.
Pros
1. You no longer require signing off from Webex to access Office 365 productivity tools like MS words, MS Excel, and Powerpoint
2. Since Office 365 assures robust security to your company’s data, Webex integration will allow you to benefit data governance have to keep your files encrypted
3. Content Created in MS tools can be easily transferred to Webex storage space
Cons
1. This combination works fine with different Microsoft Office tools, but the integration of Microsoft Teams is not possible
2. Webex users cannot make changes to Microsoft files
Author Verdict
The MS Office 365 and Webex team’s integration is perfect for users who need to access Office 365 tools within Webex, but it’s not a great pick for those looking for MS team’s collaboration too.
2 – Bot integration
IFTTT (If This Then That) allows the collaboration of applications and devices.
Through IFTTT, a rule or function is established for one device or app based on the action or behavior on another device or app.
One example is syncing an Instagram account with Twitter so the photos display on Twitter rather than a link.
In the business world, a similar process is followed when setting IFTTT for both Cisco and Microsoft. So, when a Webex contact sends a text, the bot in Microsoft Teams also gets a notification.
Pros
1. Users have the freedom to add customized actions
2. Bot integration has several pre-built activities to choose from across an extensive range of devices and applications
3. The familiar feel and design of IFTTT applications in the business world, that you may be used to from a consumer world
Cons
1. Administrative time for adding custom options is lengthy
2. With new users, the administrator is asked to add further actions or recipes
3. Limited features across platforms
Author Verdict
Bot integration can facilitate collaboration across Webex and Teams, but the cross-platform experience is not as seamless since notifications are not received in a native app, instead of in the bot itself.
3 –Cisco Webex Meetings for Microsoft Teams
Microsoft users who wish to host live meetings can integrate with Cisco Webex.
You don’t have to switch to a different tool since the interoperability allows Microsoft users to host Cisco Meetings directly.
Pros
1. Users can host and schedule Cisco meetings without signing out of Microsoft Teams
2. The meeting app is available for Workplace from Facebook and Slack too
Cons
1. During the Webex meeting, from Microsoft Teams, you cannot exchange chats, messages, or files
2. Webex Meetings for Microsoft Teams does not support accounts on meetingsIn.webex.com and webex.meetings.com
Author Verdict
Cisco Webex Host Meetings for Microsoft is an excellent integration, but you’ll have to compromise with limited meeting functionality.
Bridging the gap
Interoperability between Microsoft Teams and Cisco Webex is simple.
You don’t need a technical developer, and no longer do you need to shoehorn one app into another. There’s only one tool you need: Mio.
Mio is the only platform to fully sync Cisco Webex and Microsoft Teams.
Mio operates through APIs and runs in the background to offer seamless messaging interoperability across channels and messages.
To start connecting your Microsoft and Cisco software, you don’t even need to download a new app, as it’s an entirely native experience.
How to Make Cisco Webex and Microsoft Teams Interoperable
You don’t need administrative support or a ton of training to get started. The way Mio allows collaboration across platform is simple.
Here’s how a non-techie can do it:
Step 1: Getting Started
Request a demo here (will open in a new tab).
Sign up by entering your email address and name. A Mio account rep will send you a verification link for account authentication for web-based interoperability experience.
Once your account is registered with Mio, you will need to add basic details that’ll help the system learn which programs or applications you want to sync. Once you have shared account details, Mio will scale to fit your business requirements.
Step 2: Channel mapping and User mapping
The next step involves administering your team and adding the channels of your choice. For example, you can sync the ‘Project Management’ channel in Cisco Webex with the ‘PM’ channel of Microsoft Teams.
If you have dozens of linked channels, you can use the search feature to make the process super efficient.
Step 3: Message Routing
Once you’ve linked your channels, Mio can provide interoperability between these specific teams. There’s also an option to sync all channels in one go. You can also enable future sync so any new channels are automatically synced.
Step 4: People Sync
Mio isn’t restricted to just syncing channels. People Sync allows you to send direct messages between Webex and Microsoft Teams.
Once People Sync is active, Auto Prompt sends automatic prompts to users whenever they receive a message from anyone using Mio so they can start receiving messages from other platforms.
Bridging the gap between Microsoft Teams and Cisco Webex in your company
With Mio as a bridging tool, you can easily make your favorite messaging tools interoperable. You no longer need a complicated development or migration strategy if your team’s different applications.
This is a guest post provided by Md Mohsin Ansari, Marketing Manager at Troop Messenger. Troop Messenger is a business messenger that is spreading its wings across all industries by bringing all internal communication to one place. Connect with him on Linkedin.
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The Webex Meetings desktop app package includes two parts: the in-meeting app, which allows you to host or participate in meetings, and the pre-meeting app, which resides on your desktop.
You can use the pre-meeting desktop app to join meetings, whether or not you have a Webex account. If you sign in with a host account, you can start meetings instantly, schedule meetings, join your scheduled meetings, add integrations to join meetings from other apps, and detect nearby video devices. If you sign in with an attendee account, you can see and join your upcoming meetings and detect nearby video devices.
If you don't have an account or haven't signed in, you can still use the Webex Meetings desktop app as a guest to see your upcoming meetings, easily join your meetings, and connect to a video device.
Download and Install the Webex Meetings Desktop App
The Webex Meetings desktop app automatically downloads after starting or joining a Webex meeting from a Webex site or email invitation. Click the installation file to install it. Refer to the New Webex Sign-In Users and the New Webex Guest Users sections in the Cisco Webex Meetings Desktop App Installation Matrix.
If you want to install the app without joining a meeting first, you can also download it manually. Go here to get the download file, then follow steps 3—5 below to install the file.
Customers who are locked down to a specific meeting application version should get the download file directly from their Webex site. Follow the steps below.
Cisco Webex Teams App For Windows
If you have a previous version of the Webex Meetings desktop app, you have to uninstall that version before installing the new version. |
Cisco Webex Teams Application Download
| 1 | Sign in to your Webex site. |
| 2 | Select Downloads > Cisco Webex Meetings Desktop App > Download. |
| 3 | Run the .msi (Windows) or .dmg (Mac) installation file and follow the instructions. The Webex Meetings desktop app opens when the installation is complete. |
| 4 | Enter your email address and select Sign In. |
| 5 | Select or enter your Webex site URL, and then enter your password. |